23SS COLLECTION "WHITE BLOSSOM"** Please make sure to check the one-touch earring "Fixing the needle" guide at the bottom of the detailed page.If the position of the needle does not match the fixed groove slightly, the needle will not be fixed.If the needle is not fixed, adjust the 'sleep position' by hand and adjust it to 'up-down'.This is not a defect, it is a natural occurrence, and it is released after inspection, so it cannot be exchanged or serviced.
Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.